EPBX Manager
Manage and operate your entire company's telephony system in one place.
About
Technology that brings people and companies closer
Talk Communications is a multinational in Artificial Intelligence, Machine Learning, and Telecommunications solutions, with presence across Latin America and the United States.
For 28 years we have delivered solutions for Collections Centers, Customer Service, and Sales — with voice and chat bots, PBX, auto-dialer, IVR, recording, and much more.
28 years innovating in communication
Global Presence
São Paulo — Brazil
Headquarters and operations hub.
Latin America
Regional service and support.
United States
International operations.
0+
years in market
0
continents served
0
products in portfolio
0/7
availability
Products
Complete communication solutions
Platforms to automate service, telephony, and engagement at scale.
Talkbots
Serve more customers faster with voice and chat virtual assistants while cutting costs.
Talk SMS
Optimized solutions for bulk SMS with high deliverability.
Visual SMS
Improve user experience and ease customer interaction with rich, interactive SMS.
Talk Maestria
Intelligent analysis of data and interactions for AI-driven decisions.
Equipment Rental
A practical, cost-effective way to modernize your operation's infrastructure.
Solutions by Segment
Built for your business
Technology applied to the real needs of every operation.
Call Center
Automation and productivity for large-scale service operations.
E-commerce
Agile communication for conversion, post-sale, and engagement.
Lending
Offers, collections, and renegotiation with a smart approach.
Research
Data collection and satisfaction surveys via voice and text.
Customer Support
24×7 customer service with quality and scale.
Telesales
Inbound and outbound sales powered by automation.
Advantages
Why choose Talk
Artificial Intelligence
AI and Machine Learning for natural dialogue and real-time decisions.
Omnichannel
Voice, chat, and SMS integrated into a single service journey.
Scale
Robust infrastructure for millions of interactions with stability.
Cost Reduction
Automation that lowers operating costs without losing quality.
24×7 Service
Your company available every hour, every day of the week.
Integration
We connect to your legacy systems, CRMs, and platforms via API.
Why Talk
A technology partner, not just a vendor
What makes Talk the choice of the largest operations in Latin America.
01
Multinational Presence
Operations across Latin America and the United States, with local support.
02
28 Years of Experience
Over two decades solving enterprise communication challenges.
03
Proprietary Technology
Platforms built in-house, never relying on generic solutions.
04
Dedicated Support
A specialized team supporting your operation end to end.
Applications
Where Talk makes the difference
Collections & Renegotiation
Customer Support
Sales & Lead Generation
Record Updating
Satisfaction Surveys
Campaigns & Notices
Scheduling & Confirmations
Service Desk
Success Stories
Brands that trust Talk
Major companies that transformed communication with our solutions.
Telecom
Nextel
Nationwide customer service and engagement operations at scale.
Retail & Delivery
Habib's
Communication automation and customer support for one of the country's largest chains.
Contact
Let's talk about your operation
Fill in below and continue the conversation on WhatsApp.
Where we are
Local presence, global reach
São Paulo, Brazil
Rua Conceição de Monte Alegre, 107 — Torre B, 10th Floor, Conj. 101 B, Room 05
Cidade Monções — ZIP 04563-060
+55 11 3471-0000 · +55 11 2391-3729